Troubleshooting

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Common author website issues — custom domain not working, SSL errors, pages not loading, and design not applying correctly.

Common payment issues on BookAuth — Stripe connection problems, failed payouts, reader payment errors, and how to resolve them.

Can't log in to BookAuth? This guide covers the most common login issues and how to resolve them step by step.

Why your newsletters might not be reaching subscribers and how to fix deliverability issues — spam filters, bounce rates, and authentication.

How to get help from BookAuth's support team — support channels, what to include in your request, and expected response times.

Common errors when uploading books to BookAuth — file format issues, size limits, cover image problems, and how to fix them.

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