Using the AI Assistant

BookAuth includes an AI-powered assistant that can answer questions about the platform, help you find relevant articles, and provide personalized recommendations.

Accessing the AI Assistant

Click the chat icon (💬) in the bottom-right corner of any BookAuth page. The AI assistant opens as a slide-out panel.

What You Can Ask

Platform Help

"How do I publish a book?"
"What's the difference between Free and Pro plans?"
"How do I connect my custom domain?"
"How do I create an ARC campaign?"

Troubleshooting

"My Stripe isn't connecting — what should I do?"
"Why aren't my newsletters reaching subscribers?"
"My book upload keeps failing"

Recommendations (Readers)

"Recommend a fantasy book with dragons"
"What's a good romance similar to Beach Read?"
"Find me a free sci-fi book"

Feature Discovery

"What analytics are available on the Pro plan?"
"Can I schedule newsletter sends?"
"Does BookAuth support audiobooks?"

How the AI Works

The AI assistant uses RAG (Retrieval-Augmented Generation) to answer your questions:

Your question is analyzed — the AI understands what you're asking
Relevant articles are retrieved — from our knowledge base of 100+ articles
An answer is generated — combining the retrieved information with the AI's understanding
Sources are cited — you can click through to the full articles for more detail

This means the AI's answers are grounded in BookAuth's actual documentation, not made-up information.

Tips for Great Results

Be specific — "How do I set up a welcome email sequence?" works better than "email help"
Include context — "As an author, how do I..." helps the AI target the right role
Ask follow-ups — have a conversation to drill deeper into a topic
Try different phrasings — if the first attempt doesn't give you what you need

Limitations

The AI cannot make changes to your account or perform actions on your behalf
It can't access your personal data (books, subscribers, revenue)
Very new features may not be in the knowledge base yet
Complex or unique issues should be escalated to human support

AI by Plan

Plan	AI Access
Free	Basic — limited questions per day
Pro	Full — unlimited questions, priority processing
Business	Full + Priority — fastest responses, advanced queries

Frequently Asked Questions

Q: Is the AI assistant available 24/7?
A: Yes. The AI assistant is always available, regardless of time zone.

Q: Are my conversations saved?
A: Conversation history is maintained within your session. Past conversations are not stored long-term.

Q: Can the AI help me write my book?
A: The AI assistant is focused on platform help, not creative writing assistance. For writing help, consider dedicated AI writing tools.

Contacting BookAuth Support
Getting Started as an Author / Reader / Professional